Behavioral design is a field of study that focuses on understanding and influencing human behavior. It combines principles coming from design, psychology, economics, and computer science to create interventions that can help people to make better decisions and improve their well-being. The concept behind Behavioral Design relies on [...]
Service management is the systematic approach to the planning, design, delivery, and improvement of services within an organization, and usually works hand in hand with Service Design methodologies. Service management focuses on ensuring that services are delivered in a way that meets the needs and expectations of the [...]
Service design is the process of designing and delivering a service that meets the needs and expectations of its users and business stakeholders. It involves identifying user needs and preferences, creating a service concept, prototyping and testing the service, and implementing and managing it to ensure its ongoing [...]
