An infographic illustrating the three-step framework of crafting insight—Collect Inputs (HUH?!), Connect Dots (HMM...), and Synthesise Insight (AHA!)—featuring a glowing crystal alchemy design against a muted olive-tan background with references to www.juanfernandopacheco.com.

Crafting insight is not a linear, one-time event. It’s a continuous, iterative cycle. As you build and test solutions based on your insights, you generate new data, leading to new “HUH?!” moments, and the cycle begins anew.

Remember: quality insights will lead to quality strategy.