Infographic titled "What is User Research: The Comprehensive Guide" featuring sections on core concepts, importance, qualitative and quantitative types, a timeline of when to apply research, common tools, the research process, real-world examples, best practices, and recommended resources, all grounded in a user-centered design approach.

User research is the process of analyzing, studying, and understanding the needs, desires, challenges, behaviors, and motivations of the people who use a product or service.

It’s typically conducted to inform the design of new products or features or to improve an existing product. By uncovering how real users interact with a product, user research ensures that your designs are grounded in reality rather than assumptions.