The KUER model underscores that service designers must evolve beyond UX expertise. Skills in systemic organizational consulting and partnerships with management consultancies (e.g., Capgemini, Etventure) are critical. As Tina Weisser notes:
The KUER model underscores that service designers must evolve beyond UX expertise. Skills in systemic organizational consulting and partnerships with management consultancies (e.g., Capgemini, Etventure) are critical. As Tina Weisser notes: