1 02, 2023

What are the UX design best practices – Part 02

By |2023-02-01T04:54:50+00:00February 1, 2023|Product Desing, Service Design, UX, UX design|0 Comments

In the previous post, we discussed User Experience (UX) Design is the practice of designing digital products, such as websites and software applications, to create a positive and engaging user experience. UX designers use a variety of tools and techniques to create effective designs and should follow a [...]

17 01, 2023

What is User-centered design

By |2023-01-17T18:16:31+00:00January 17, 2023|Product Desing, Service Design|0 Comments

User-centered design is a design philosophy and process in which the needs, wants, and limitations of the end users of a product or service are the primary focus of the design process. In user-centered design, designers involve users in every stage of the design process, from research and [...]

16 12, 2022

What is Customer Experience

By |2022-12-16T02:26:29+00:00December 16, 2022|Customer Experience, Design Thinking, Product Desing, Service Design|0 Comments

Often abbreviated as CX, refers to the overall experience of a customer when it's interacting with a company channel, product, or service. Starting from the moment when they first become aware of the company and its products or services, to the point of purchase, and even after the purchase [...]

15 12, 2022

What is the Hick’s law

By |2023-01-03T04:41:49+00:00December 15, 2022|Product Desing, Service Design, UX, UX design|0 Comments

Hick's law, also known as the Hick-Hyman law, is a psychological principle that describes the relationship between the complexity of a decision and the time it takes to make that decision. The law states that the more options a person has to choose from, [...]

15 12, 2022

What is Customer Journey

By |2022-12-15T19:28:28+00:00December 15, 2022|Design Thinking, Product Desing, Service Design, UX|0 Comments

A customer journey is a path a customer takes from first becoming aware of a product or service to making a purchase and ultimately becoming a loyal customer. This journey typically involves several different stages, and each of them presents different challenges and opportunities for businesses to engage [...]

14 12, 2022

What are Dark Patterns

By |2023-01-20T03:13:49+00:00December 14, 2022|Behavioral Design, Product Desing, Service Design, UX, UX design|0 Comments

Dark patterns are user interface (UI) and user experience (UX) design techniques that are intentionally manipulative and deceptive. These techniques are designed and performed to trick the users into taking actions that they probably would not have taken if they were fully informed and aware of their choices. [...]

13 12, 2022

What is Behavioral Design

By |2022-12-13T16:56:55+00:00December 13, 2022|Behavioral Design, Product Desing, Service Design, Service Management|0 Comments

Behavioral design is a field of study that focuses on understanding and influencing human behavior. It combines principles coming from design, psychology, economics, and computer science to create interventions that can help people to make better decisions and improve their well-being. The concept behind Behavioral Design relies on [...]

13 12, 2022

What is Service Management

By |2022-12-13T15:32:42+00:00December 13, 2022|Service Design, Service Management|0 Comments

Service management is the systematic approach to the planning, design, delivery, and improvement of services within an organization, and usually works hand in hand with Service Design methodologies. Service management focuses on ensuring that services are delivered in a way that meets the needs and expectations of the [...]

11 12, 2022

What is Service Design

By |2022-12-13T14:47:16+00:00December 11, 2022|Service Design, Service Management, UX design|0 Comments

Service design is the process of designing and delivering a service that meets the needs and expectations of its users and business stakeholders. It involves identifying user needs and preferences, creating a service concept, prototyping and testing the service, and implementing and managing it to ensure its ongoing [...]

18 05, 2022

Product design methods in a Mind Map

By |2022-12-13T14:47:41+00:00May 18, 2022|DesignOps, Product Desing, Service Design, UX|0 Comments

A long time ago, I discovered Mei Zhang's post about when it's the right time to apply a specific product design methods. And, for sure, it's a common question not just among UX/UI designers, or even professionals design related. Just keep in mind as a designer, you should [...]

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