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Juan Fernando Pacheco

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Category: Service Design

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Service Design Tools and Methods
Service Design

Service Design Tools and Methods

A Comprehensive Guide for Modern Practitioners One of the hardest things ever is finding myself

April 15, 2025April 16, 2025
KUER Model diagram showing four phases: Key Prerequisites, Understand & Discover, Enable & Define, Reinforce & Deliver.
Service Design

The KUER Model for Service Design

A Blueprint for Successful Implementation In an era where customer experience reigns supreme, service design

March 31, 2025April 1, 2025
Service design is an interdisciplinary field that draws on a range of disciplines including Design Thinking, User Experience design, human-computer interaction, and service management.
Service Design

What is Service Design

A Comprehensive Guide on Service Design Service design is a dynamic and essential discipline that

December 11, 2022January 18, 2025

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