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Juan Fernando Pacheco

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  • Who is Juan Fernando Pacheco
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    • Design Manager
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    • Senior Product Manager
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Author: Juan Fernando Pacheco

I am Juan Fernando Pacheco, a Business Development Manager, Senior Product Designer, and UX Designer with 20+ years of experience working on user-centered experiences, developing products and services driven by research and design.
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The Stacey Matrix: Navigating Decision-Making in a Complex World: The Need for Clarity in Chaos
Business Uncategorized

The Stacey Matrix

Navigating Decision-Making in a Complex World: The Need for Clarity in Chaos In an era

April 23, 2025April 24, 2025
UX Research Methods: A Comprehensive Guide for Effective User Experience Design
UX Research

UX Research Methods

A Comprehensive Guide for Effective User Experience Design User Experience (UX) research is the backbone

April 22, 2025April 23, 2025
Processes, Procedures and Work Instructions
Business

Processes, Procedures, and Work Instructions

A Comprehensive Guide for Quality Management and UX Excellence The Importance of Clarity in Business

April 21, 2025April 23, 2025
StoryVesting: Aligning Employee and Customer Experiences for Transformative Growth
Customer Experience Uncategorized

StoryVesting

Aligning Employee and Customer Experiences for Transformative Growth In an era where businesses grapple with

April 18, 2025April 21, 2025
Title: The Customer Insights Map
Product Desing

The Customer Insights Map

The Evolution of Customer Journey Mapping For decades, businesses have relied on customer journey maps

April 17, 2025April 18, 2025
How to Design a Strategy Execution Plan
Business

How to Design a Strategy Execution Plan

A UX Designer’s Blueprint for Organizational Change In an era of rapid digital transformation, 70%

April 16, 2025April 17, 2025
Service Design Tools and Methods
Service Design

Service Design Tools and Methods

A Comprehensive Guide for Modern Practitioners One of the hardest things ever is finding myself

April 15, 2025April 16, 2025
Uber’s relentless innovation—from self-driving cars to drone deliveries—positions it to dominate the future of mobility
Business

Uber Business Model

Uber’s rise from a San Francisco startup to a global transportation behemoth is a masterclass

April 14, 2025April 15, 2025
Ready to elevate your UX research? Explore these resources and begin integrating these methods into your workflow today.
UX Research

UX Research in the Product Development Process

The Critical Role of UX Research User Experience (UX) research is the backbone of successful

April 11, 2025April 11, 2025
Diagram illustrating the CCVC Framework’s five phases: Initiate, Understand, Explore, Materialize, Deliver, with overlapping circles symbolizing iterative feedback loops.
Business

Customer-Centric Value Creation

Why Customer-Centric Value Creation (CCVC) Matters In today’s fast-paced digital landscape, creating value for users

April 10, 2025April 11, 2025
Measuring business processes through a UX lens transforms abstract metrics into human stories
Business Uncategorized

Measuring a Business Process from a UX Perspective

In an era where user experience (UX) defines competitive advantage, measuring business process metrics with

April 9, 2025April 10, 2025
how the principles behind these architectural “pillars” apply to user experience design
Design System Uncategorized

The Pillars of Hope: A UX Perspective

How Futureproofing in Architecture Inspires Scalable, Resilient Design Steel Bars, Digital Foundations The first time

April 8, 2025April 9, 2025

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