A customer journey is a path a customer takes from first becoming aware of a product or service to making a purchase and ultimately becoming a loyal customer. This journey typically involves several different stages, and each of them presents different challenges and opportunities for businesses to engage [...]
Dark patterns are user interface (UI) and user experience (UX) design techniques that are intentionally manipulative and deceptive. These techniques are designed and performed to trick the users into taking actions that they probably would not have taken if they were fully informed and aware of their choices. [...]
DesignOps, also known as Design Operations, is a term used to describe the strategies, processes, and practices that organizations use to manage and improve the design function. In other words, DesignOps is all about making sure that an organization's design team has the resources, support, and processes they [...]
A long time ago, I discovered Mei Zhang's post about when it's the right time to apply a specific product design methods. And, for sure, it's a common question not just among UX/UI designers, or even professionals design related. Just keep in mind as a designer, you should [...]
