IDEO Human-Centered Design (HCD) tools are based on a process and a set of techniques used to create new solutions for the world or solve existing problems. Solutions include products, services, environments, organizations, and ways of interaction. The reason is called “human-centric” is because starts and continues during [...]
Innovation and Design Thinking are two closely human-centered related concepts that can work together to help develop new products or services. Innovation is the process of creating something new or improved, while Design Thinking is a problem-solving approach that involves empathy, creativity, and experimentation. Together, Innovation and [...]
Affect Grid is a tool used in UX design to help designers understand and predict how users will feel about a particular product or service. This tool is based on the principles of affective computing, which is the study of how computers can recognize, interpret, and respond to [...]
A few days ago, I posted the first part of how to get started in UX — Part 01, and like those are six steps, today I am sharing these hard steps and how it takes you a while to accomplish your goal. And you should expect this whole [...]
Creativity is the ability to produce new and original ideas, thoughts, things, or new connections between existing ideas or concepts. Creativity is often associated with the arts, such as painting, writing, or music, but it is not limited to these fields. Also can be found in many different [...]
Progressive disclosure is a design technique used in user experience (UX) design to present information to users in a step-by-step, or incremental manner. The goal of progressive disclosure is to minimize the amount of information displayed to users at any given time, reducing cognitive overload and increasing the [...]
In this post, I'd like to share with you six simple steps toward how to get started in UX design. In addition, I'm going to tell you the lessons I learned from it so you can avoid making the same mistakes. Let's get started. Step one is [...]
Lean UX is a design methodology that focuses on creating a minimal viable product (MVP) and iterating on it based on user feedback.This approach prioritizes user needs and business goals over the traditional UX design process, which often focuses on creating comprehensive design specifications upfront. Lean UX is based [...]
Often abbreviated as CX, refers to the overall experience of a customer when it's interacting with a company channel, product, or service. Starting from the moment when they first become aware of the company and its products or services, to the point of purchase, and even after the purchase [...]
A customer journey is a path a customer takes from first becoming aware of a product or service to making a purchase and ultimately becoming a loyal customer. This journey typically involves several different stages, and each of them presents different challenges and opportunities for businesses to engage [...]
