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Juan Fernando Pacheco

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Tag: UX research

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Customer experience, refers to the overall experience of a customer when it's interacting with a company channel, product, or service.
Customer Experience

What is Customer Experience

A Comprehensive Guide to CX Customer Experience, often abbreviated as CX, is the holistic perception

December 16, 2022January 26, 2025
Hick's law, is a psychological principle that describes the relationship between the complexity of a decision and the time it takes to make that decision
UX design

What is the Hick’s law

Hick’s law, also known as the Hick-Hyman law, is a psychological principle that describes the

December 15, 2022January 21, 2025
A customer journey is a path a customer takes from first becoming aware of a product or service to make a purchase and ultimately becoming a loyal customer
Customer Experience

What is Customer Journey

A Comprehensive Guide to Customer Journey In today’s competitive business landscape, understanding the customer journey

December 15, 2022January 21, 2025
Dark patterns are user interface (UI) and user experience (UX) design techniques that are intentionally manipulative and deceptive
UX

What are Dark Patterns

In the world of design, where aesthetics and functionality converge, there exists a shadowy corner:

December 14, 2022January 21, 2025
DesignOps, is a term used to describe the strategies, processes, and practices that organizations use to manage and improve the design function
DesignOps

What is DesignOps

Unlocking the Power of DesignOps: Driving Strategic UX Excellence In today’s dynamic digital landscape, efficient

December 13, 2022January 18, 2025
Design Thinking - 4D UX Methodology
Design Thinking

Design Thinking the 4D UX methodology

Design thinking is a user-centered approach to problem-solving that involves empathy, creativity, and experimentation. The

December 7, 2022January 11, 2025
A long time ago, I discovered Mei Zhang’s post about when it’s the right time to apply a specific product design methods
Product Desing

Product design methods in a Mind Map

A long time ago. I discovered Mei Zhang’s post about when it’s the right time

May 18, 2022March 25, 2025

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